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The BT Home Hub is a dual band router, which means it creates two Wi-Fi networks – one on the 2.4GHz band, and one on the 5GHz band.Although separate, these networks have the same name and this could be confusing the Amazon Echo.Click on the circle next to the wording “No, Not This Time.” Click “Next.” Click on the circle next to the wording “Install From a List or Specific Location (Advanced).” Click “Next.” Click “Browse.” Navigate to your computer's Desktop. Click “OK.” Click “Next.” The new BT Home Hub will load. He holds a bachelor's degree in journalism from the University of Memphis and an associate degree in computer information systems from the State Technical Institute at Memphis. His work has appeared in "Elite Memphis" and "The Daily Helmsman" in Memphis, Tenn.

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Click “Next.” Click “Browse.” Click on “Desktop.” Click on “Make New Folder.” Type in “BT Home Hub” for the folder name.

Open an internet browser on a PC, laptop or tablet connected to your home network and type in into the address bar.

This lets you gain access to a menu where you can tweak your router settings.

Now enter in the following details in the correct text boxes: IP address: Mask: 1: 81.1DNS 2: 81.1Your Echo should now connect to your network.

We previously suggested using the following DNS addresses: DNS 1: 2:, BT has contacted to let us know that these are legacy addresses that will be decommissioned in the next few weeks, so we recommend using the new DNS addresses.

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